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A flowchart that shows the relationship between product selection and customer service. It consists of four boxes connected by arrows, each box representing a different step in the process. The first box on the top left is labeled "Product selection" and has a label that reads "CES: 1.6". The second box is titled "Address change CES: 2.2". The third box is labelled "Complaint handling CES: 4.1". The fourth box has labeled "Online checkout CES: 3.9". The fifth box has labelled "Contract renewal CES:2.6" and is labeled as "Account opening CES:4.7". Each box has a description of the step, including "Returns process CES:22.2", "Product delivery CES:0.8", "Loyalty points CES:1.1", and "Marketing emails CES:5.4". The flowchart also has a yellow label that says "Product Delivery CES:7.0".
Brand Customer Experience Product Design PNG
. The resolution of this PNG file is 1024 x 688 pixels and it has a file size of 205.72 KB.A flowchart that shows the relationship between product selection and customer service. It consists of four boxes connected by arrows, each box representing a different step in the process. The first box on the top left is labeled "Product selection" and has a label that reads "CES: 1.6". The second box is titled "Address change CES: 2.2". The third box is labelled "Complaint handling CES: 4.1". The fourth box has labeled "Online checkout CES: 3.9". The fifth box has labelled "Contract renewal CES:2.6" and is labeled as "Account opening CES:4.7". Each box has a description of the step, including "Returns process CES:22.2", "Product delivery CES:0.8", "Loyalty points CES:1.1", and "Marketing emails CES:5.4". The flowchart also has a yellow label that says "Product Delivery CES:7.0".
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